Performance of Standard and Customized Search Interfaces

Authors

  • E. Natsheh AMA International University

Abstract

The research conducts a performance comparison between standard search interfaces available in modern search engines with a customized search interface that allows the user to change the way the information is presented on the screen. The tested hypothesis is that customized search interface results in a decrease in total search time and increase (or the same amount) of successful searches. Customizable options included font, background, help, tool tips, highlights, preview text and Boolean operators. Based on the performed study customized interfaces allowed users to increase the speed of obtaining correct search results by 10.2%. The benefit comes with a cost of time that users spend to configure the interface. Further research is recommended to both test the results on wider audiences, and test additional customization options.

Downloads

Download data is not yet available.

Author Biography

E. Natsheh, AMA International University

Department of Informatics Engineering, College of Engineering

References

Schade, A. (2016). Customization vs. Personalization in the User Experience. Nielsen Norman Group. Available: https://www.nngroup.com/articles/customization-personalization/ [Accessed: April 25, 2019]

Subramanya, S. R., & Yi, B. K. (2006). User interfaces for mobile content. Computer, 39(4), 85-87.

Ahn, J. W., Brusilovsky, P., Grady, J., He, D., & Florian, R. (2010). Semantic annotation based exploratory search for information analysts. Information processing & management, 46(4), 383-402.

Dumais, S., Cutrell, E., Chen, H. (2001). Bringing order to the web: Optimizing search by showing results in context. In Proceedings of CHI'01, Human Factors in Computing Systems, April 2001, pp. 277-283.

Dumais, S., Cutrell, E., Chen, H. (2000). Classified displays of web search results. Invited presentation at ASIS&T SIG/CR Classification Research Workshop, Nov 12, 2000, pp.87-90.

Olston, C., Chi, Ed H. (2003). ScentTrails: Integrating Browsing and Searching on the Web. In Proceedings of the ACM Transactions on Computer-Human Interaction. 177-197.

Topi, H., Lucas, W. (2005). Mix and Match: Combining Terms and Operators for Successful Web Searchers. Information Processing and Management, 41(4), 801-817.

Natsheh, E. (2013), Personalized Web Documents Filtering by Analyzing User Browsing Behaviors, International Journal of Information Studies (IJIS), 5(2), 57-65.

Ahn, J.-W., Brusilovsky, & P., Han, S. (2015), Personalized search: Reconsidering the value of open user models, In Proceedings of the 20th International Conference on Intelligent User Interfaces, DOI:10.1145/2678025.2701410.

Agichtein, E., Brill, E., & Dumais, S. (2018). Improving Web Search Ranking by Incorporating User Behaviour Information. ACM SIGIR Forum, 52(2), 11-18.

Smith, C., Rieh, S. (2019). Knowledge-Context in Search Systems: Toward Information-Literate Actions. In Proceedings of the 2019 Conference on Human Information Interaction and Retrieval, 55-62

Downloads

Published

2019-10-29

How to Cite

Natsheh, E. (2019). Performance of Standard and Customized Search Interfaces. International Journal of Human and Technology Interaction (IJHaTI), 3(2 October), 17–22. Retrieved from https://ijhati.utem.edu.my/ijhati/article/view/5247

Issue

Vol. 3 No. 2 October (2019)

Section

System Engineering

License

The articles may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden. Authors alone are responsible for the contents of their articles. The journal owns the copyright of the articles. However, within the framework of Creative Commons (CC) copyright license, authors can use their published works in non-profit environments and share them on their own platforms on the internet. The publisher shall not be liable for any loss, actions, claims, proceedings, demand, or costs or damages whatsoever or howsoever caused arising directly or indirectly in connection with or arising out of the use of the research material. All authors are requested to disclose any actual or potential conflict of interest including any financial, personal or other relationships with other people or organizations regarding the submitted work.

The author (s) guarantees that the submitted article is his/her/their original research. All authors participating in this study assumed public responsibility and confirmed that the article was not submitted for another journal. All the articles in the article do not violate the existing copyright rules and intellectual property rights of any person or organization. The article meets the ethical standards applicable to the research discipline.

The authors cannot withdraw the article they have uploaded to IJHaTI journal and upload it to another journal without the approval of the journal editor.

Authors are responsible for obtaining written permission to include any images or artwork for which they do not hold copyright in their articles, or to adapt any such images or artwork for inclusion in their articles. The copyright